Privacy Policy

Privacy Policy for https://citations.thebestlocalpro.com

Introduction

Welcome to https://citations.thebestlocalpro.com (hereafter referred to as ‘citations’, ‘the Company’, or ‘we’). We are dedicated to maintaining a secure and private environment for our users, ensuring that your personal information is safeguarded in accordance with international data protection standards. This Privacy Policy outlines the ways in which we collect, use, and protect your data, adhering to various privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://citations.thebestlocalpro.com.
  2. Any applications, software, or services provided by citations.
  3. Interactions on our platforms accessed through links or embedded content from third-party websites.

Please note that this policy does not extend to external platforms, applications, products, or services that you access via links or integrations on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Policy governs your interactions when:

  1. You sign up as an authorized user for any of our services.
  2. You visit our websites linked to this Privacy Statement.
  3. You engage with us through communications, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data about your financial status or transactions, if shared with us through secure methods.
  • Purchase Information: Products or services you’ve bought from us, including quantities, order dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data for analytics purposes.
  • Location Data: Geographic location information provided by your browser or mobile device when using our location-based services.
  • Feedback: Comments, reviews, or responses you share with us to improve our products and services.
  • Social Media Information: If you connect your social media accounts to our platform, we may collect data from those platforms (with your consent).
  • Product Information: Details about the products you interact with on our site, including preferences and browsing behavior.

We gather this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies, and third-party providers who assist us in data collection.

Cookies

Cookies are small text files stored on your device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functions:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as login sessions and language preferences.
  2. Preference Cookies: Remembering user preferences for personalized experiences.
  3. Analytics Cookies: Tracking website usage statistics to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and the purpose for which it was collected. Once the data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We utilize encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.
  • Access Controls: Only authorized personnel can access sensitive data, ensuring confidentiality.

Children’s Privacy

citations does not knowingly collect or solicit personal information from children under the age of 18 (or a younger age as defined by applicable laws). If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update incomplete or inaccurate personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: Limiting our use or disclosure of your personal data in specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for transfer to another controller.
  • Objection/Withdrawal of Consent: The right to object to the processing of your data or withdraw consent previously given.
  • Non-Discrimination: You may not be discriminated against for exercising your data protection rights.

To exercise these rights, please reach out to our privacy team via the contact information provided below. We will respond to your requests as quickly as possible and within applicable time frames.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

We value your trust in our handling of personal data, and we are committed to maintaining transparency and accountability throughout our operations.